Why Phoenix

There are many factors to consider when looking for the support that’s right for you. Our beliefs shape our interactions with service recipients, which is why we share them openly and transparently.  Below are the key pillars of our approach. They might help you decide if our programs may be a good fit for you or someone you care about:  

• Individual journey. We are at our best when we seek a deep understanding of service recipients’ experiences and engage them at their point of readiness. 
• Trauma-informed. We are at our best when we engage service recipients with recognition and sensitivity to their past experiences, shaping our interactions with an understanding of their vulnerabilities and strengths. 
• Person-centered. We are at our best when we place the service recipient at the center, orienting our efforts to support their pursuit of the life they want to have. 
• Collaborative teamwork. We are at our best when we cooperatively share responsibilities, communicate, and exchange ideas to achieve the highest quality of service. 
• Non-judgmental. We are at our best when we practice profound respect, curiosity, and affirmation of service recipients just as they are while providing opportunities and resources for their best possible future. 
• Safe and trustworthy. We are at our best when we engage service recipients with interpersonal and relational understanding, exhibiting an ethic of safety and trustworthiness in every interaction.